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CSI Supply Chain Risk Intelligence Analyst
Ref: req75297

Natural disasters, adverse weather, political unrest, cargo theft – all of these events can cause disruption in the supply chain. DHL Resilience360 is a cloud-based platform that helps companies manage these risks by mapping their end-to-end supply chain, building risk profiles and identifying critical hotspots, to ultimately initiate mitigation activities. In near-real time, the solution provides alerts on incidents that could disrupt the supply chain. With this risk management tool, Deutsche Post DHL supports both small and large companies in maintaining and protecting their business operations.


The Resilience360 team is managing a fast growing, award winning, value-add product within Deutsche Post DHL. The Resilience360 team is managing a fast growing, award winning, value-add product within Deutsche Post DHL. Our R360 team is looking for a Supply Chain Risk Intelligence Analyst who will assess supply chain risk intelligence needs, identify sources for valid open source risk data, analyze data streams, release new risk alerts in a timely manner and improve DHL’s risk intelligence reporting capabilities. We desire a self-driven, ambitious individual that can encapsulate the team’s entrepreneurial spirit in the Americas to drive its intelligence coverage and growth in the region. Our desired analyst is passionate about world affairs, and would be an enabler of our risk intelligence capabilities. Click this link to learn more about us.   


Reporting Line: Director, Risk Intelligence

Location: Plantation FL


Key Accountabilities

  • Continuously assess risk data quality of the overall R360 solution, identify gaps and propose solutions to fill those gaps
  • Identify new sources of risk data, particularly in the Americas region
  • Implement social media monitoring tools to detect events, such as geopolitical crises, natural disasters, labor strikes, customs issues, industrial accidents, port congestions, cargo disruptions, etc. that can impact supply chain resiliency
  • Analyze incoming data streams and report risk alerts based on information obtained from monitoring media sources
  • Write ad-hoc risk analysis during critical events
  • Source logistics-specific risk alerts through the DHL network
  • Evaluate risk intelligence needs by maintaining close communication with the business development managers as well as the wider team
  • Manage partners to whom data management activities have been outsourced
  • Help position DHL as a thought-leader in supply chain risk management approaches


Position Requirements

  • University degree (BS/BA) required in related discipline and 2-5 years of experience in related field OR MS/MA and generally 1-3 years of experience in related field.
  • Background in Journalism, International Relations, Political Science, Economics or any other Social Sciences desirable with some initial work experience in qualitative risk analysis
  • Passionate about current affairs and news media
  • Experience in project management
  • “Customer first” attitude
  • Needs to be able to act in a global environment
  • Understanding of cultural related differences and behavior
  • English & Spanish: Proficient, both oral and written
  • Other languages would be beneficial, especially Portuguese
  • Ability to work in a fluid and fast paced environment, managing large degrees of uncertainty


ADA Language:

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Facts and Figures

Division VV - CSI - DHL Customer Solutions & Innovation (CSI) Employment Type Permanent Full-Time
Business Unit DHL Customer Solutions & Innovation Americas Working Hours 40
Location Plantation, FL Shift Requirement Day time only
Job Type Sales & Business Development Relocation Offered None
Career Level Professionals Travel Required Below 50%
Responsible for Travel Extent Globally
Reports to Director, Risk Intelligence Work Permit Required Yes
Target Hire Date 4/22/2019